AO3 Processing Officer

Randstad is proud to be partnering with a prominent State Government Department to recruit an AO3 Processing Officer. Based in the premier Brisbane CBD precinct, this role is critical to the delivery of frontline housing support services.

The contract is currently approved for 3 months with a high likelihood of extension. This is a sophisticated administrative role perfect for a professional looking to apply their legislative assessment skills within a supportive, high-performing environment.

Your New Role

As a Processing Officer, your duties will include, but are not limited to:

• Conducting detailed reviews of rental security subsidy applications against strict eligibility criteria.

• Providing comprehensive support to the unit, ensuring all documentation meets departmental standards.

• Utilising Content Manager (TRIM) for file sorting, renaming, and complex correspondence management.

• Maintaining effective records management systems and managing secure computerized databases with 100% accuracy.

• Triage and prioritise high-volume workflows to ensure urgent cases for vulnerable Queenslanders are fast-tracked.

• Liaising and negotiating effectively with internal stakeholders and departmental staff regarding application outcomes.

What You Need to Be Successful

To be considered for this role, you must demonstrate "Government-ready" administrative rigour. We are seeking:

• Advanced experience using Content Manager (TRIM), SharePoint, and complex Case Management Systems (CMS).

• Proven ability to interpret complex written and numerical information and apply it to policy frameworks.

• Experience managing confidential information and interacting with vulnerable client cohorts with high emotional intelligence.

• The ability to achieve results with minimal supervision in a high-volume, deadline-driven environment.

• An extremely high level of accuracy in data validation and documentation authentication.

What You’ll Receive

• $51.12 per hour plus super

• Brisbane CBD location

• Specialist skills development in legislative assessment

Why work with Randstad?

We value our contractors. In addition to the benefits of your new role, we also offer:

• A dedicated consultant as your consistent point of contact.

• Exclusive discounts at retailers like Myer, JB Hi-Fi, Woolworths, and more.

• A free Employee Assistance Program providing professional support for you and your family.

• Access to payslips and schedules at the click of a button via the MyRandstad App.

• A weekly pay cycle to ensure you are paid promptly.

What Now?

Are you a seasoned Government Administrator ready for your next challenge? If you meet the essential criteria and have the required experience in formal record management (TRIM) and assessment, apply now!

Note: Due to the high volume of interest in Government opportunities, only shortlisted candidates will be contacted.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.